In Denial.

From: John Doe [mailto: johndoe@xxxmailxxx.com]
Sent: Wednesday, April 09, 2008 3:01 PM
To: xxxx_support@xxx.com
Subject: What’s up folks?

Server Application Unavailable

The web application you are attempting to access on this web server is currently unavailable. Please hit the "Refresh" button in your web browser to retry your request.

Administrator Note: An error message detailing the cause of this specific request failure can be found in the application event log of the web server. Please review this log entry to discover what caused this error to occur.

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From: XXX Tech
Sent: Wednesday, April 09, 2008 3:01 PM
To: johndoe@xxxmailxxx.com
Subject: RE: What’s up folks?

Hi John,

It appears that the site is up and running. I'm not sure exactly what caused this disruption but we apologize for any inconveninece this may have caused.

Best Regards,

XXX Tech

*****************************

I received the above email from Tech Support as I happen to be included in this group. I just had to laugh when I read the tech's reply. You see, there really was a problem which tech knew and they had to reboot the server to solve the issue. But the way tech put it, it seems as if everything was indeed fine and that it must have been a glitch of some sort.

Denial... we can only use this for so long.